How Knowledge Governance Drives Profitable Enterprise Outcomes

This weblog, initially printed in Could 2021, was up to date in July 2023.

Since this text was printed, the Domo Sandbox and Governance Toolkit now permit for simpler governance and governance automation of Domo. Moreover, the variety of Domostats metadata experiences has doubled, and we’re within the midst of a Domostats Quickstart refresh. Shifting ahead, you may count on to see extra product improvement centered on governance automation and enablement. 


The Knowledge Governance Institute (DGI) defines information governance as “a system of determination rights and accountabilities for information-related functions, executed in accordance with agreed-upon fashions that describe who can take what actions with what data, and when, below what circumstances, utilizing what strategies.”  
In different phrases, it’s a framework for the way information can be utilized inside a company. However for some cause, most organizations don’t do information governance very effectively.  
Why? For starters, folks, for essentially the most half, don’t prefer to be ruled. They like freedom. However on the subject of information, complete freedom generally is a recipe for catastrophe, because it opens up organizations to safety points.   
To keep away from such issues, and to place themselves for fulfillment, companies should steadiness two ends of a divergent spectrum—the one which represents tips and management, and the one which stands for entry and empowerment.  


What’s step one to making sure information governance? 

There’s no precise reply. However the consensus amongst these I’ve talked to who deal with information administration methods at industry-leading enterprises is that step one ought to contain one of many following:  

  • Guarantee information high quality. As a result of with out it, belief goes by the wayside, making it inconceivable to make important choices with confidence.  
  • Set up definitions and naming conventions. Setting such requirements ensures uniformity and accuracy whereas providing accountability and consistency. It additionally makes it simpler to “discover the information.”  
  • Embrace a shopkeeper’s perspective. Being a gatekeeper isn’t the reply. Be a shopkeeper who helps clients whereas protecting management of the shop.  
  • Perceive folks’s wants. Ask your self, “What do folks want to have the ability to do? And the way can I greatest meet these wants?” Then, go from there.   

Briefly, embark on the journey with the concept you wish to create a tradition the place folks can discover and innovate responsibly.  


How do I get everybody on board? 

When you’ve taken step one, then it’s time to construct some momentum. Don’t be afraid to make use of current structure; this initiative doesn’t must be a start-from-scratch endeavor that requires cash the group could not have.   
Additionally, do take into account competitions and incentives; there’s no hurt in rewarding folks for ensuring information is populated appropriately and constantly.  
Lastly, be sure that governance is part of each individual’s objectives all year long. If, on the finish, somebody can say, “I cleaned up 78 datasets that weren’t used anymore, and I renamed all the pieces to suit naming conventions,” then a lot the higher.  


Some other governance ideas and methods?

Positively. Based mostly on conversations I’ve had over time with information governance specialists, it helps to automate as a lot as doable.   
“The extra you may automate,” one analyst instructed me, “the extra it might probably bubble up the conversations to have, so that you might be more practical with what you’re going after.”  
Additionally, by no means join your supply datasets to any of your manufacturing information flows. Put a layer of safety between your sources and your flows. “That’s the place you centralize your whole validity,” one other professional mentioned.  
Thirdly, perceive that typically it simply comes right down to human interactions. Create a governance council, and have conferences—or, on the very least, arrange a chat room the place folks can go to ask questions. This enhances the belief issue.  
One other advice: Experiment with the certification characteristic that trendy BI platforms like Domo have. Upon getting an authorized set of people that can get into all of the datasets, you can begin killing the older datasets.   
“I’ve discovered that attaching a little bit watermark or seal to these licensed experiences creates an entire new tradition within the group,” mentioned a knowledge governance guru for a significant producer of simulation applied sciences. “A tradition of governance.”  
It may be time-consuming to manually monitor governance-related occasions. To assist with this, many trendy BI platforms present datasets that you should use to measure information governance. Frequent governance experiences embody platform engagement, new dashboards created, and information circulate refresh failure fee.  
Lastly, embrace the truth that you’re by no means completed with information governance. You’re all the time in the course of the journey—or, in one other layer of the onion—and one of the simplest ways ahead is simply to maintain shifting ahead.  
Be taught extra about making information accessible whereas guaranteeing full safety and management. 

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